The 360° Adjuster

Insurance


Description

How to be a more persuasive communicator and negotiator. Close Files Faster • Reduce Claims Costs • Save on Claims Paid • Produce Win/Win Settlements

Content
  • The Human Side of Handling Claims
  • Your Course to Success
  • Creating the Customer Connection
  • Claims Communication
  • Negotiation Action Plan
  • Partnering • Persuasion Triggers • Strategies & Tactics
  • Engage for Productive Results
  • Conducting Negotiations
  • Overall Evaluation for 360° Adjuster
Completion rules
  • All units must be completed